The dating service
Also, the column said that after customer Daniel Levine posted negative reviews on Google and Yelp, Master Matchmakers CEO Steven Ward responded by posting a review of Levine on the Yelp page for Levine's employer, Top Dog Solutions.That company lists Levine as vice president of operations and his father as president and chief executive.------------Levine’s and Ward’s spat illustrates the frequently toxic nature of negative online reviews, especially for small businesses, as well as the danger of cyberbullying in the form of retaliatory posts from businesspeople who feel they were unfairly criticized.
“They should instead focus on making sure consumers are satisfied with their services."As of this week, Master Matchmakers had such a clause in its terms of service, leaving Levine with the impression that he could be targeted with a lawsuit for breach of contract.“It’s been very stressful,” he told me. But I feel like if I let them push me around, they’ll just get away with doing it to others.”Ward, for his part, countered that “if we caved every time someone threatened to bad-mouth our business, we wouldn’t be in business.” Arlene Howard’s phone bill said she made a bunch of calls to Cuba, which she didn’t.Daniel Levine paid $5,000 to the dating service Master Matchmakers to help him find true love.Now, instead of a soul mate, he has a sworn enemy in the form of the company’s chief executive, Steven Ward.After speaking with them both, I’m not hopeful this relationship can be saved.But there are still lessons to be learned for the rest of us.We also serve orthodox, adventist, Catholic singles and other Christian singles groups.
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