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Not my apple id when updating app store apps

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You try to update some software on a Mac and BAM you have a pre-populated Apple ID in the login prompt. If you remove the Apple ID and enter your Apple ID then one of two things will happen. Removing the grayed out Apple ID email is as simple as following these quick few steps. It’s because you are trying to update software that was downloaded using another Apple ID. We can get rid of this however you must note that by doing the following you WILL NOT ATTAIN OWNERSHIP of these apps.

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Your i Phone will ask for the wrong Apple ID and password when there are apps, songs, movies, TV shows, or books that were purchased with someone else’s Apple ID. If there is anything attained from the App Store (aside from system updates) then that app is tied to that Apple ID, hence the requirement to sign in as that account to perform a measly update. Operating System updates do not require an Apple ID. (Operating System do require one.) It may seem like this is not the case but really what you are doing is hitting the “Update All” button in the App Store. Well your machine then attempts to update everything including any and all purchased apps.It means that you have a purchased items on your device that are linked to other Apple ID, and your device will not give you access to them without having a permission from the person who purchased the app.This is why App Store asking for the other person’s password.If you are having issues updating an app, we can offer you some tips.

However, if your problem continues, you will have to contact i Tunes Support, Apple Technical Support, or visit a local Apple Retail Store as they are best equipped to handle such issues.

While we are the developer of Proloquo2Go and Pictello, the apps are exclusively sold by Apple through the i Tunes App Store.

Please know we are not involved in the technical aspects of i OS devices, i Tunes, Apple IDs, i Cloud, and downloading.

Make sure you are logged into the same i Tunes account that you used to purchase the app Although i Tunes or your device may show an update is available, you need to be logged into the original i Tunes account that you used to purchase the app to be able to download any updates. If the app was downloaded to i Tunes on your computer, you can verify the i Tunes account by opening the i Tunes application, clicking .

This is the Apple ID that was used to purchase the app.

You restored your new i Phone from a backup and when you try to update app, your i Phone asking for password for different Apple ID.