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Outlook 2016 address book not updating

outlook 2016 address book not updating-22

(This could take several minutes) Step 2: Uncheck the box next to Download changes since last Send/Receive.

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In order to reflect any changes or updates made to the Global Address List, you can force Outlook to download a new copy of the GAL.This situation however is extremely rare since the default maintenance time on Exchange is at AM and updates and downloads are usually performed during working hours.Even though Outlook is the last in the chain, it is often the first level where the troubleshooting takes place as usually this is where the request is coming from.In this guide, the relevant timings are explained and instructions are given in how you can directly force an update and resync, which can be very handy when troubleshooting or when you work in an Exchange environment which sees a lot of user mailbox mutations.This means that in the worst possible scenario, an update to the Address Book won’t become available to the user until 48 hours after the change.In order for some GAL entries to show up properly you may need to turn off Cached Exchange Mode.

Please visit the document on How to turn on or off Cached Exchange Mode for (Outlook 2010, and Outlook 20).

–For Instructions for Outlook 2007 –For Instructions for Outlook 2011 –For Common errors and troubleshooting Step 2: Uncheck the box next to Download changes since last Send/Receive.

In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!

Instances of mail that is bounced back to the sender may also be fixed.

Please use the steps below to update your Global Address Book.

someone who just received a CUMC email account, a new student, someone who recently changed their directory information) please use the steps below to synchronize your computer's locally cached version of the GAL.